What will you learn?

People Management Magazine: ACE 2018 Feature.

The sharpest minds from the HR and business worlds will be in Manchester on  7 – 8 November
– this is what you can expect to hear…

Dan Schawbel, New York Times bestselling author and partner and research director at Future Workplace

“I’ll be looking at how we build connections in an age where people depend on technology. This especially applies to the UK, where nine million people are lonely, and loneliness costs £2.5bn per year. I’ll be looking at the importance of human connections in and outside the workplace. Leaders rely on technology, like text and email, in place of human contact, but it’s their responsibility to strengthen and sustain relationships with their team. One face-to-face interaction is worth more than 30 emails.

While we think technology is effective, it actually creates misunderstandings. I think technology should be used as a bridge, not a barrier. Yes, let texts and tweets bring us closer together or guide people to meet – but when you’re actually meeting with someone, it’s important to be present with them. In today’s world, people want to bring their full selves to work. It’s about creating a healthy, socially connected workplace. I think the more you use tech, the more it’s burning you out.”

Dan Schawbel’s talk, Back to human – creating connections in the age of isolation (session C1), is at 4pm on day one of the conference


Julie Dennis, Head of diversity and inclusion at Acas

“I’m going to be part of a workshop along with two other HR professionals to talk about workplace bullying and harassment. Hopefully it will encourage delegates to look at how they deal with these issues when they arise in their organisations.

What’s a bit different about this workshop is that it’s an interactive debate session. In the past, someone would stand up, talk about what harassment or bullying is and explain what Acas does. But in this workshop, we’re going to get the HR professionals to present a scenario, and we will explore the different approaches we could take to resolve it. It’s about giving them the tools to create the conditions in their business to tackle these problems, especially because what we’re dealing with is not always clear cut.

I’ve been a delegate at CIPD conferences and, like any professional, I’m always a bit sceptical when we talk to experts. But our advice is based on how we actually deal with these scenarios in our organisations every day.”

Julie Dennis is part of a panel debate, Bullying and harassment in the workplace – what would you do? (session A5), at 12pm on day one of the conference

John Amaechi OBE, Organisational psychologist, director of the UK’s largest NHS trust and former NBA basketball player

“As organisations are using technology and AI more and more, the future of the workforce is looking uncertain. But too much emphasis is placed on infrastructure change.

While there are lot of ways the workplace of the future will be structurally different, what people don’t tend to focus on is how we’re going to need a different, more qualitative type of leader. People don’t want to be treated like another piece of technology in the workplace: they want real human connections. But how does a manager make these connections, even with remote workers?

I’ll be using this as a jumping-off point for my talk and will explore the ways a leader can establish these human connections without the need for excessive charm or to be best friends with everyone.
The audience can expect to discover how leaders can create and maintain meaningful, functional relationships tied to their business’s strategic goals.”

John Amaechi’s ACE talk, The ethics of people management – from resources to human beings (session D1), is at 9.30am on day two of the conference.



It’s not too late to join 5,000 of your peers at the CIPD’s Annual Conference and Exhibition – book your conference ticket today.

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