Stream two

Reskilling the People Profession and Investing in People Capability

Develop the key capabilities that you need on an individual level, and the people profession needs as a function, as your role within business evolves. Learn how to better invest in your workforce’s capability, effectively plug skills gaps, and better apply data analytics and organisational development expertise.

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Day one
November 11, 2020
Day two
November 12, 2020
9:30 am - 10:00 am

Opening remarks and CIPD policy overview

Peter Cheese
Peter Cheese
10:00 am - 10:45 am

A conversation with Reni Eddo-Lodge - what key learnings can the people profession take away from Why I'm No Longer Talking to White People About Race?

Reni Eddo-Lodge
Author, 'Why I'm No Longer Talking to White People About Race'
June Sarpong OBE
Director of Creative Diversity, BBC

We can no longer shy away from our responsibility to make racial equality at work a reality. Organisational cultures, values, processes, and strategies all now need to be reflective of ethnic minority inclusivity.

As the driving force behind all of these, the people profession needs to step up and take ownership to lead and implement inclusive change in our businesses.

So where do we start? And how do we make the first steps into an equal future?

Join this candid opening conversation with best-selling author and journalist, Reni Eddo-Lodge to ascertain how you can begin making conscious changes happen today.

Closing the ethics gap - helping organisations find their moral compass

Farrah Storr
Editor-In Chief, Elle
Peter Cheese
Peter Cheese
June Sarpong OBE
Director of Creative Diversity, BBC
Gina Miller
Campaigner, Co-Founder, SCM Direct

With unique access to employees throughout their careers, as well as opportunities to influence the organisation’s strategy and the way it manages its workforce, the people profession is uniquely placed to empower and embed principled decision-making into daily practice.

Ethics are at the heart of professionalism. To create cultures of transparency and trust, practitioners should demonstrate strong standards of integrity when advising business leaders.

So how do we place ethical practice at the heart of our roles? This panel of experts will discuss.

12:00 pm - 12:40 pm

Increasing your influence - unlocking the power of emotional intelligence and vulnerability

Katie Jacobs
Senior Stakeholders Lead, CIPD
Mo Gawdat
Former Chief Business Officer, Google X and Author of 'Solve for Happy'

We're programmed to believe that there is no room for emotion in the workplace. This notion is further cemented by robots becoming a feature in our everyday environment.

But what if the opposite is true? What if the way to become more influential and trusted at work is by tapping into and harnessing our human qualities.

Vulnerability and emotional intelligence are fast being recognised as powerful tools in prominent leaders' toolkits. This session will explore why that is and how you can leverage your emotional capabilities to be heard and trusted in the workplace.

Embracing technology to enhance employee experience in challenging environments

Hayfa Mohdzaini
Senior Research Advisor - Data, Tech and AI, CIPD
Kristofer Karsten
Head of HR, Ceridian
Alexandra Levit
Writer, workplace expert, futurist, former adviser to Obama administration

Where is technology's place in a high-performing workforce? How can we retain the people element of work while moving towards a more automated environment that aids people engagement, performance, and wellbeing? How can we ensure we are introducing new systems without overwhelming our people? It's HR's responsibility to ensure we get the balance right. This session will provide you with practical insights on how to utilise technology to enhance your holistic employee experience.

Empowerment through change - applying insight from people behaviour to facilitate change management and cultural shifts

Deborah Lee
Group Engagement Director, Compass Group
Katie Jacobs
Senior Stakeholders Lead, CIPD
Dr Elouise Leonard-Cross
Occupational Psychologist and Head of People Strategy & Experience, Northumbrian Water Limited
Dawn Metcalfe
Workplace Culture Advisor, Author and Speaker, PDSi

- how behavioural science can shed light on new change management perspectives, and how to apply them effectively
- do trust and transparency go hand-in-hand? - finding the sweet spot
- practical steps to combat change resistance to ensure employees feel supported

4:00 pm - 4:50 pm

How technology can create meaningful employee engagement

Robert Jeffery
Editor-in-Chief, Haymarket Business Media
Dominic Taylor
Enterprise Director, Reward Gateway
Debra Corey
Chief Pay it Forward Officer, DebCO HR Ltd

Using technology innovatively to increase benefits usage, reduce HR administration, and create enhanced employee experience
overcoming budget constraints to support employees financially with creative and high-impact strategies
how leading organisations are connecting, recognising and supporting their people

9:30 am - 10:00 am

Opening remarks

Peter Cheese
Peter Cheese
10:00 am - 10:45 am

Speaking truth to power - how our everyday choices affect workplace culture

Peter Cheese
Peter Cheese
Professor Megan Reitz
Professor of Leadership and Dialogue, Hult Ashridge Executive Education

Enabling people to speak up is now imperative in order to access vital knowledge and to reduce the risk of wrong-doing, inequality and misconduct at work. Leaders are encouraged to say their doors are always open and whistleblowing hotlines are set up, yet such organisational interventions are often too simplistic to make any sustainable change to organisational culture.

Simply asking people to ‘speak up’ and encouraging leaders to ‘engage in conversation’ without thoroughly appreciating the impact that power differences - and prevailing social and cultural norms - have on what can be spoken, and what is heard, is naïve at best. At worst it leads to organisational cynicism, as an issue of critical practical importance becomes trivialised into ritualised listening, consultation and training exercises.

This keynote will focus on the choices we make everyday, and how to facilitate a value-driven culture that maintains an effective balance of knowing when to listen, speak up, stay silent, or discount others' opinions with the greater ethical considerations in mind.

11:00 am - 11:50 am

Developing existing talent to plug skills gaps - raising the analytic literacy of HR

David D’Souza
Director of Membership, CIPD
Kirsten Edwards
Kirsten Edwards
HR Lead, Advanced Analytics and Data Science at Rio Tinto and Author
Yinka Opaneye
Group HR Director, Game Analytics

- mapping out your workforce's demographics and efficiently leveraging existing talent to have the right people in place at the right time
- implementing effective analytics-based talent management initiatives
- utilising data and metrics to measure performance and identify growth areas for skill development

CIPD Ireland - key session takeaways

Mary Connaughton
Director, CIPD Ireland
David Cagney
Chief Human Resources Officer for the Civil Service, Department of Public Expenditure and Reform
Roslyn O’Shaughnessy
HR Manager, BD Medical

Hear from leading HR experts in Ireland on key take-aways from the conference and how they and their organisation can apply them. In particular we will explore the learnings from two very exciting and relevant sessions:
1) Pandemic perseverance - lessons learnt in mental health and wellbeing from working through COVID-19
2) Closing the ethics gap - helping organisations find their moral compass

Leading with agility - how to guide a workforce through disruption

Brad Taylor
Director of People and OD, CIPD
Jorge Aisa Dreyfus
EVP Talent, Capability & Culture, Sage
Shirley Rogers
Director for Organisational Readiness, SGoRR Director, NHS Scotland
Riina Hellström
Author of 'Agile HR: Deliver Value in a Changing World of Work'

The COVID-19 crisis is demanding HR leaders to be more agile than ever before. So how can we better apply resilience, adaptability, learning, and foresight to our roles and mindsets? This session will shed light on applying agile methodology to our everyday practice as people leaders.

2:10 pm - 3:00 pm

Apprenticeships and L&D - supporting your people to own their development for more effective advancement

Lizzie Crowley
Senior Skills Policy Advisor, CIPD
Hannah Law
Director of L&D, Sumitomo Mitsui Banking Corporation Europe
Ann Potterton
Head of Apprenticeships, BT

- establishing or updating key factors in your apprenticeship scheme post-recovery
- creating digital learning opportunities that enable people to prepare for longer careers, drive their own development and focus on the skills that matter
- gaining employee buy-in for your learning offering and demonstrating its value at a personal level

3:15 pm - 4:05 pm

Leveraging organisation development and design skills to increase your strategic value

David D’Souza
Director of Membership, CIPD
Paula Ashfield
Transformation Director UK & Ireland, Danone
Ricky Somal
Associate Director of OD and Education, Isle of Wight NHS

- understanding OD&D benefits and developing your own expertise in this area
- championing and elevating OD&D capabilities at work
- facilitating conversations around the strategic value of OD&D with stakeholders

4:05 pm - 5:00 pm

Managing the crisis - how the people profession can become heroes of business today

Josh Bersin
Founder and Dean, Josh Bersin Academy
Peter Cheese
Peter Cheese

In this research-based presentation, Josh Bersin will delve into the four stages of this pandemic to help achieve clarity and perspective on what's coming next. He will explore the responsibilities of the profession during this process, as well as highlight new opportunities for growth, renaissance, and business betterment. The people profession has a critical role to play to help ensure organisational and economic success around the world, we just need to recognise our capabilities, and how we can add even greater value in the year ahead.