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Browse through our FAQs to find the answers you’re looking for.

Wednesday 11 November 08:00 – 18:00

Thursday 12 November 08:00 – 17:30

Yes you can view this year’s conference programme here.

Conference sessions are not pre-bookable for an online event.

A free exhibition pass will grant you access to:

  • Day one’s opening conference keynote
  • Free learning showcases
  • Exhibition access
  • Networking opportunities
  • Access to on-demand free learning showcases
  • Access to the Development Hub

To access the conference programme content, you will need to book a conference ticket.

Find out more about the conference programme and ticket prices. 

Cancellations received a minimum of 30 days prior to the first day of the event will be refunded. Please note: a £45 administration fee will be incurred to process all ticket refunds. It will not be possible to cancel bookings with less than 30 days notice to the first day of the event. Substitute delegates are welcome at no extra charge. Any ticket cancellations that still have payment outstanding will be liable for either the administration fee or the full registration fee, dependent on the date and time of the cancellation. Attendance fees will not be refunded in the event of threat of war, terrorism or other circumstances outside of the organisers’ control. Where the organisers elect to cancel a conference the liability of the organiser will be limited to a refund of any fees paid. The organisers are not liable for any consequential loss. 

Due to the ongoing Coronavirus pandemic, we have decided to run this year’s CIPD Annual Conference and Exhibition as a two-day online event from the 11-12 November 2020.

We are committed to delivering an interactive experience which will tackle the challenges and questions your organisation currently faces head on.  With the majority of workforces still working from home, we appreciate you may have other work or family commitments to focus on. Therefore we believe delivering this year’s event online will give more people the opportunity to attend and take advantage of the learning and networking opportunities available.

Yes, sessions will be made available to access both in real-time and on-demand for 28 days (subject to speaker permissions).

Yes, you will be able to get your questions answered during the scheduled session time via the online Q&A functionality. This will not be possible if you’re viewing the session on-demand.

Yes, all conference sessions and free learning sessions will have subtitles and closed captioning for those with hearing disabilities.

Please contact to register as a member of the press to attend the virtual CIPD Annual Conference and Exhibition. Please note that press registration is restricted to journalists, editors, publishers, broadcasters and bloggers associated with the HR industry and related fields. Press applications may be required to produce accreditation. Non-editorial representatives are not eligible – these interested parties are invited to book a conference ticket.

Head over to the CIPD’s Media Centre, where you’ll find latest press releases and information on spokespeople.

Please contact the production team:

Please email for all enquiries about the event platform or meeting facilities.

Still have a question?​

If you have any questions, can’t find what you’re looking for or would like to speak to someone directly, please contact our Customer Services team on +44 (0)20 8267 3200 or