Need some more information?
What is included with the in-person or online conference ticket?
Please visit this page for a full breakdown.
What is included with the in-person or online free exhibition pass?
Please visit this page for a full breakdown.
What is the cancellation policy for conference tickets?
Cancellations will be accepted up until 4 October 2021 subject to a fee of £45. We cannot accept cancellations after this date but a substitute delegate can attend at no extra cost. Please read the event terms and conditions in full here.
What are your health and safety measures for attending in-person?
We are looking forward to reconnecting the people profession at face-to-face events. The CIPD and Haymarket Media Group (who deliver events on behalf of the CIPD) continue to follow the guidelines set out by the government and closely monitor the situation with regard to Covid-19 on a regular basis.
The health and safety of event attendees is our top priority. To help keep everyone safe and to provide a comfortable and enjoyable experience for everyone, please note the following:
- Lateral flow test: we recommend that you take a test 48 hours before the event. You must stay at home if you test positive or have any symptoms.
- Face coverings, social distancing, and contact: it’s your personal choice, but we recommend wearing a face mask when in busy or confined spaces and be mindful that others may wish to maintain some social distancing and may not be comfortable with contact.
- Hand sanitising stations will be available for you to use throughout the venue.
- Handouts: be considerate of collateral handouts and that people might not be comfortable taking them.
I have been advised to self-isolate and cannot attend. What should I do?
If you are unable to attend the event due to a Covid related issue, we will transfer you to an online ticket and refund any difference in the ticket price only.* You will then be able to view all sessions streamed live, or on-demand for three months after the event takes place. Please get in touch with us on cipdevents.tickets@haymarket.com.
*In the case that you are unable to attend, please contact your accommodation and/or travel provider directly to request a refund if possible.
I can no longer travel because I am unable to leave my country. What should I do?
If you are unable to attend the event due to a Covid related issue, we will transfer you to an online ticket and refund any difference in the ticket price only.* You will then be able to view all sessions streamed live, or on-demand for three months after the event takes place. Please get in touch with us on cipdevents.tickets@haymarket.com.
*In the case that you are unable to attend, please contact your accommodation and/or travel provider directly to request a refund if possible.
Is the UK government refusing access to those travelling from certain countries?
Please check the rules for the country you’re coming from or have travelled through. The rules for testing and quarantine when you arrive in England can be different for each country. Check the government website to find the rules for the country or territory you’re travelling from or have travelled through. The rules you must follow depend on which countries or territories you’ve been in or travelled through in the 10 days before you arrive in England, as well as the one you’re travelling from.
When is the CIPD Annual Conference and Exhibition 2021?
Wednesday 3 November | 08:45-17:00
Thursday 4 November | 08:15-17:00
Where is the CIPD Annual Conference and Exhibition 2021 being held?
Manchester Central Convention Complex
Petersfield
Manchester
M2 3GX
UK
How do I book parking at Manchester Central?
1. Download the ParkPass NCP app from the Apple Store or Google Play
2. Register if new to the app or login
3. Add MCEXHIB14 as the SaverID
For more information please visit ncp.co.uk/parkpass-guide
Where can I book accommodation in Manchester?
Please visit our accommodation website to book hotel rooms at preferential rates.
Is there a cloakroom/luggage storage at the venue?
Yes, in the entrance lobby. The cloakroom will be busy at peak times. If possible, we advise you to leave your luggage at your hotel.
Where can I pre-book my conference sessions? Can I change the sessions I’ve booked onto if I change my mind?
In-person conference ticket holders can pre-book their chosen sessions during the online booking process. Sessions are subject to availability. You can change your sessions by logging back into your booking until 26 October. Following this date, please contact us on cipdevents.tickets@haymarket.com. Online conference ticket holders are not required to pre-book their sessions.
Can I view all sessions on-demand?
Yes, all sessions are available on-demand for both in-person and online attendees.* You can access these by visiting the online event platform, which will be shared with you prior to the event. *Subject to speakers’ permission.
How do I access the online event platform?
This will be shared with you one week prior to the event taking place. A link will be emailed to the email address you use to register for the event.
Where can I connect with other attendees on social media?
Connect with us on Twitter, LinkedIn and Facebook. Be sure to use the hashtag #cipdACE before, during and after the event to join the conversation.
How do I register for a free press ticket?
Please contact press@cipd.co.uk to register as a member of the press to attend. Please note that press registration is restricted to journalists, editors, publishers, broadcasters and bloggers associated with the HR industry and related fields. Press applications may be required to produce accreditation. Non-editorial representatives are not eligible – these interested parties are invited to book a conference ticket.
Where can I view the CIPD’s latest press releases?
Head over to the CIPD’s Media Centre, where you’ll find latest press releases and information on spokespeople.
What sponsorship and exhibition opportunities are there?
Please contact us on cipdevents.sales@haymarket.com and a member of the team will be in touch.
I think I have received a scam email, what shall I do?
Exhibitors are being targeted by organisations claiming to be, or work with the CIPD. They offer misleading directory services, accommodation recommendations and show guide services – sometimes they use existing CIPD branding which may appear genuine.
Please be aware and remain vigilant when contacted by these organisations. We recommend not responding to these communications and to circulate examples of scam emails to make the appropriate teams aware of the risk.
The CIPD Annual Conference and Exhibition is not in any way associated with these organisations and does not engage in the sale or trade of any customer lists or charge for show guides/profiles. If you are ever in doubt about a piece of communication received in relation to the CIPD Annual Conference and Exhibition, please don’t hesitate to get in touch with your Account Manager.
Still have a question?
If you can’t find what you’re looking for or would like to speak to someone directly, please contact the Customer Services team on +44 (0)20 8267 3200 or cipdevents.tickets@haymarket.com.