4B: DEALING WITH UNCERTAINTY AND CHANGE

27 Jan 2022
13:45 - 14:45 (GMT)
Online

4B: DEALING WITH UNCERTAINTY AND CHANGE

4B: DEALING WITH UNCERTAINTY AND CHANGE

A netnographic study exploring the impact of consecutive redundancy programmes on employee exhaustion, cynicism and organisational detachment

his netnographic study explores the impact on employees subjected to the implementation of four consecutive redundancy programmes over a period of 26 months within an engineering organisation in the private sector. Our research highlight the extent of the presence of the key components identified by the multidimensional theory of burnout (Maslach, 1998); exhaustion, feelings of cynicism and job detachment and feelings of organisational ineffectiveness and failure (Maslach and Leiter, 2006). The research draws on employee perceptions during and post consecutive implementation redundancy implementation. Data from 2033 comments from an intranet based ‘mood indicator’ is analysed along with engagement survey results.

Speaker: Madeleine Stevens, Senior lecturer in Human Resource Management, Liverpool John Moore’s University

 

 

Uncertainty Experts: An experimental intervention in leadership, diversity and innovation transforming the impact of uncertainty from negative toward positive

In this paper, we present a novel scalable intervention aimed at increasing people’s tolerance to uncertainty. The intervention consists of an innovative educational program delivered in an interactive online environment, which combines the presentation of case studies alongside individual introspective questionnaires. The intervention was validated in a field experiment (N=289) using a mixed experimental design. We compared pre and post intervention scores of people’s reactions towards and tolerance to uncertainty, in a control and an intervention group. Finally, we will discuss the benefits of similarly designed interventions for application across people management, employment, learning and development, and organizational development.

Speaker: Sam Conniff, University College London

 

Discussion

Discussant: David D’Souza, Membership Director, CIPD
Chair: Dr. Gill Maxwell, Research Advisor, CIPD