Francis Lake, Head of OD, CYBG PLC.
Francis is Head of Organisation Development at CYBG and Virgin Money. Over the last three years he been tying together all aspects of people practice to create a great culture, a great workplace and enable colleagues to operate at their best. Over the last three years he’s taken a lead on shifting the culture at CYBG and now the expanded Group, taking a systematic approach to change mindset, values, behaviours and practices. Notable highlights including transforming the approach to performance management, and leading the project to shape the purpose and values of the new group.
His previous career includes a Lloyds Banking Group, HBOS plc and Halifax plc, taking in all divisions and pretty much all parts of the HR profession. Prior to joining Financial Services Francis taught History in Sri Lanka.
He is a Chartered Fellow of the CIPD, coaches junior hockey, and enjoys cycling, long-distance running and yoga.