Ketan Patel – Operations Director, Change Management Institute and Transformation Lead, EY
Ketan is a certified Change Practitioner with over 15 years of hands-on experience leading change and transformation activities. Having led several large scale transformations, driven through M&A, he has a vast array of expertise cutting cross all business disciplines and activities with particular specialisms in Data Analytics, Business Operations design (back office and client) and Digital and Technology Transformation.
Ketan is also the UK Director of Operations and London Chapter Lead of the Change Management Institute. The role brings cutting edge thought leadership on topics such as Design Thinking, Neuroscience, Benefits Management, Master Data Management and Nudge Theory as well as many other emerging capabilities to enable change professionals to develop networks for greater individual and organisational capability. It also ensures that the Change Management Institute continue to grow to support affiliates in our local chapters and brings consistency and commonality to the offering across the UK.