Steven Hargreaves, Head of Learning and Development, St John Ambulance.
Within St John Ambulance Steve is responsible for enabling the organisation to achieve its mission through the development of its people, culture, values & behaviours. Steve has a key focus in leading St John in its objective to become more of a learning organisation with a strong and embedded learning culture, ensuring they get better at what they do by learning from experience in a consistent and systematic way. Steve also leads on the organisations approach to the development of its leaders, leadership development, coaching & mentoring in addition to ensuring, through his role as the ‘Freedom to Speak up Guardian’, that all of St John Ambulance’s people, patients and customers feel comfortable and supported to speak up and have their say.
Steve has a professional background in Social Work and over 15 years experience in leading and modernising large-scale, multi-site operations across regulated care, commercial and charitable services in the public and voluntary sector.