FAQs

Thursday 12 March | 09:20-16:45

DoubleTree by Hilton London - Tower of London

7 Pepys Street

London

EC3N 4AF

To reduce your carbon footprint we would strongly recommend travelling by public transport where possible.  DoubleTree by Hilton London - Tower of London is located at 7 Pepys Street, London EC3N 4AF and is well served by public transport, with all the following stations and services just a short walk away:

• Underground (Tower Hill Station is a 3 minute walk)
• DLR (Tower Gateway DLR Station is a 5 minute walk)
• National Rail (Fendchurch Street Station is immediately adjacent to the hotel)

Please visit the venue website for more information about parking.

Connect with us on LinkedIn and Facebook. Be sure to use the hashtag #cipdEB before, during and after the event to join the conversation. 

Please contact cipdevents.tickets@wonderly.agency and they will email a digital version to you after the event.

Please ensure that you wear your badge and keep your personal belongings with you at all times.

We’re committed to making this event accessible to everyone - view our accessibility page to see some examples of what this means in practice.

During registration, you can volunteer any information about how we can best accommodate you. Anyone with an accessibility requirement will be offered a green lanyard so that stewards may easily identify and offer support. (Please ask staff at registration or the help desk for a green lanyard when you arrive onsite).

We are working with the venue and all of our suppliers to reduce the environmental impact and increase the positive social and economic contribution of this event. View our sustainability page to see some of the things we are doing.

Please contact us on cipdevents.sales@wonderly.agency and a member of the team will be in touch. 

Exhibitors are being targeted by organisations claiming to be, or work with the CIPD. They offer misleading directory services, accommodation recommendations and show guide services – sometimes they use existing CIPD branding which may appear genuine.

Please be aware and remain vigilant when contacted by these organisations. We recommend not responding to these communications and to circulate examples of scam emails to make the appropriate teams aware of the risk.

The CIPD Employee Benefits Conference is not in any way associated with these organisations and does not engage in the sale or trade of any customer lists or charge for show guides/profiles. If you are ever in doubt about a piece of communication received in relation to the CIPD Employee Benefits Conference, please don’t hesitate to get in touch with your Account Manager.

Please register before you arrive onsite.

You should receive your booking confirmation the same day that you complete your registration. Please save cipdevents.tickets@wonderly.agency as a safe sender and check your junk mail if you haven’t received it. Please email cipdevents.tickets@wonderly.agency if you would like your confirmation email to be resent.

You will collect your badge when you arrive onsite. The joining instructions will be sent from cipdevents.tickets@wonderly.agency approximately one week before the event. Please email cipdevents.tickets@wonderly.agency if you haven’t received it by this time.

While registering, you will need to select which breakout session you are interested in attending. If you would like to swap sessions, please email cipdevents.tickets@wonderly.agency

The conference is exclusively in person, and sessions will not be recorded or streamed.

Please email cipdevents.tickets@wonderly.agency if you need to transfer your place to someone else.

Please email cipdevents.tickets@wonderly.agency if you need to cancel your registration.