Cilinnie NgoPondi

Founder and Lead Diagnostic Practitioner, The Good Work Lab Limited

Cilinnie NgoPondi is a leading specialist in restorative employee and industrial relations, working with unionised and regulated employers across the UK. She helps People Practitioners navigate high stakes disputes, redesign union relationships, and align their employee relations strategies with the principles of a restorative just culture and effective voice principles. Her practice combines structured diagnostics, trade union expertise, and restorative just culture frameworks to expose systemic risk, address bias and disproportionality, and build sustainable partnership working grounded in accountability, leadership, psychological safety, compassion, and inclusivity.

An LLM qualified practitioner, Chartered Member of the CIPD, Associate of the Chartered Institute of Arbitrators, and CEDR accredited mediator, Cilinnie has extensive experience in sectors such as the NHS, higher education, local government, and other complex, unionised settings. In this session she will share practical tools and governance level insights that help People Practitioners future proof their industrial relations approach and work with unions in a more constructive, restorative way.