FAQs

We ask all our attendees if they have any additional requirements as part of the registration process and make every effort to accommodate them. We're committed to making this event accessible to everyone.

• ICC Belfast is designed to be fully accessible for all events, including full accessibility for wheelchair users. Click here to read more about what the venue is doing to improve accessibility.
• There is a multi-faith prayer room located on floor 2 for anyone who needs it. 
• There is no formal dress code, please dress as you feel comfortable.
• Hearing loops are available in each room for anyone who is hard of hearing. Please locate the ‘hearing loop zone’ to make use of these. 
• If you’re bringing a support animal, please visit the help desk where staff will be happy to assist with any arrangements such as supplying a water bowl or offering a place to rest.

Should you have any queries or concerns please visit the help desk during the event, or email cipdevents.tickets@haymarket.com if your query is before the event.

When will I receive confirmation of my booking?

• You should receive your booking confirmation the same day that you complete your registration. Please email cipdevents.tickets@haymarket.com if you would like your confirmation email to be resent.

When will I receive my joining instructions?

• Your joining instructions will be sent from cipdevents.tickets@haymarket.com approximately one week before the event. 

Can I transfer my place to someone else?

• Please email cipdevents.tickets@haymarket.com if you need to transfer your place to someone else.

Can I cancel my registration?

• Please email cipdevents.tickets@haymarket.com if you need to cancel your registration.

Is it possible to register onsite?

• Please register before you arrive onsite via the website. 

Do I need to book sessions?

• While registering, you will need to select which breakout session you are interested in attending. If you decide to swap your session selection, please email cipdevents.tickets@haymarket.com.

Can I watch the sessions live online or on demand?

• The conference is exclusively in person, and sessions will not be recorded or streamed.

Please contact cipdevents.tickets@haymarket.com and they will send them out electronically after the event.

There is a cloakroom to the left of the registration desks.

There is no formal dress code, please dress as you feel comfortable.

If you are contacted by an individual claiming to be, or work with the CIPD, we recommend contacting your Account Manager to determine the authenticity of sender. You can read more on our scam guidance page. You can also contact our support team on: cipdevents.tickets@haymarket.com OR our commercial sales team on: cipdevents.sales@wonderly.agency.

The venue and event opening times are as follows: 08:15 - 17:25

Please visit the venue website.

There is a multi-faith quiet room onsite for anyone who needs it, please feel free to come here to regulate and de-escalate. Please be mindful of others while using this space, if you require a meeting space please use the booths located at the top of the escalators on floor 2. 

Please ensure that you wear your badge and keep your personal belongings with you at all times.

We are working with the venue and all of our suppliers to reduce the environmental impact and increase the positive social and economic contribution of this event. Here are some of the things we are doing:

• Our chosen venue ICC Belfast is easy to reach by public transport.
• Our procurement process requires our suppliers to demonstrate the steps they are taking to make their own operations sustainable. 
• Your badge is made of paper (FSC certified) and no plastic badge wallets are used.
• Our lanyards are made from recycled materials and we ask that you hand them back in at the end of the event so they can be reused. 
• The majority of the signage used on site is made from recyclable materials and is recyclable after the event. The stage banners are made from biodegradable material. 
• We are working with sponsors and exhibitors to encourage them to go digital where possible and minimise the amount of materials being disposed of.
• We have reduced the amount of printed materials which we provide to attendees by switching to digital.

ICC Belfast has been awarded the Green Meetings Gold Award for their sustainability efforts. 

To find more about what ICC Belfast is doing to make their events more sustainable, click here. 

There is complimentary wifi provided throughout the venue.