09:30 - 09:40

Chair’s opening remarks

09:40 - 10:10

How to get people on board with change

This session will focus on a people-centric approach to change. It will...

This session will focus on a people-centric approach to change. It will explore how you can engage key stakeholders with and guide them through change.

By the end of the session you will be able to:

  • Appreciate the importance of engaging key stakeholders with change;
  • Increase the engagement with stakeholders during transformations;
  • Apply some tools and techniques for increasing the inclusion and participation of stakeholders in business transformations.


10:10 - 11:00

Workshop: Poised for change

In this interactive session, Change Agitators, Sue Noble and Ket Patel explore...

In this interactive session, Change Agitators, Sue Noble and Ket Patel explore how organisational change impacts employee engagement and motivation - from change resistance and fatigue to internal infighting and managing poor performance - and what HR colleagues can do to help their organisations better manage change.

You will discover how to  build a healthy organisational culture to change by blending the best thinking from Change Management and Coaching to empower employees at all levels to take responsibility for their role when it comes to creating an organisations poised for change.

Learning outcomes:

  • Understand the impacts on employee experience of poorly led organisational change
  • Uncover how colleagues in other organisations are encountering and tackling change resistance and fatigue
  • Consider a new approach to developing the mindset required to blend where, why and how we work to increase employee satisfaction

11:00 - 11:30

Networking Break

11:30 - 12:00

Case study: The power of cultural alignment in embedding long-term change and success

How to align organisational environments to support change and ensure that vision...

  • How to align organisational environments to support change and ensure that vision and values filter down from senior leadership to the entire organisation
  • Rallying employees and garnering stakeholder buy-in for the longevity of a project
  • Using targeted and continuous communications to facilitate translation of an overall vision and influence behaviour
  • How to maintain cultural alignment in periods of growth

12:00 - 12:30

Case Study: Reconsidering spans of control to improve productivity and performance

Reevaluating hierarchies in organisations and embedding new operating models that promote efficiency...

  • Reevaluating hierarchies in organisations and embedding new operating models that promote efficiency 
  • Assessing how teams can be managed effectively and efficiently in the face of growing demands
  • How to identify the right spans of control for your organisation
  • How to avoid burnout in managers and support wellbeing

12:30 - 13:00

Taking the leap: Becoming customer focused and transforming sales figures, team culture and engaging employees

Organisational Development and Design Initiative - People Management Award Winners 2023The need...

Organisational Development and Design Initiative  -  People Management Award Winners 2023

  • The need for a step change, despite an improving culture and sales performance
  • Using a change process to re-enforce your organisational culture
  • The importance of fundamentals, such as the design of our operating model and capability framework
  • Deliver changing in a positive way
  • Evaluating the impact on people and talent progression
  • A new dawn of business performance
  • What we would have done differently?
  • What’s next?

13:00 - 14:00

Networking Lunch

14:00 - 14:50

Workshop: Learning for all, by all - How learning supports workplace transformation

In this practical and interactive session, Melanie will lead you through several...

In this practical and interactive session, Melanie will lead you through several techniques for achieving self-ownership of change and demonstrate an approach to the future of learning using AI to support this self-ownership.

You will have a chance to try out an AI tool, using the natural language search. Melanie will share her experience of how this has changed the structure of business change and transformation training programmes and will give you criteria to assess the implications for how you build and offer to staff your learning and development programmes in the future.

14:50 - 15:30

Panel: Insights into the skills and capabilities to consider before implementing AI and digital transformation

Assessing current skills and capabilities and identifying skills gapsWhat opportunities does AI...

  • Assessing current skills and capabilities and identifying skills gaps
  • What opportunities does AI present for job design and job roles?
  • How can AI enhance job analysis and design in the future?
  • Mastering L&D skill adaptation in the age of AI and machine learning

15:30 - 16:00

Networking Break

16:00 - 16:40

Case Study: Aligning capability to outcomes that meet need

How to take a holistic approach to developing capability in the face...

  • How to take a holistic approach to developing capability in the face of growing demand
  • How to put the human back into HR – wellbeing and values
  • Identifying what to pay attention to (and how)
  • How to apply this to your challenges


16:40 - 17:20

Panel - Discuss, reflect, react: call to action of key takeaways

This session will bring together speakers of the day to lead an...

This session will bring together speakers of the day to lead an open Q&A and action-planning session. The panel will lead you through a structured reflection, pulling together the insights gathered over the day. The session will end with a call to action asking you to pledge actions to take away. 

17:20 - 17:30

Chair’s closing remarks