FAQS


About the event


When is the CIPD Annual Conference and Exhibition 2024?

Wednesday 6 November | 08:30-18:10 (17:10 for last entry)

Thursday 7 November | 08:30-16:00 

Where is the CIPD Annual Conference and Exhibition 2024 being held?

Manchester Central Convention Complex

Petersfield

Manchester

M2 3GX

UK

How do I get to the venue? Is there parking onsite?

To reduce your carbon footprint we would strongly recommend travelling by public transport where possible.  CIPD Annual Conference and Exhibition is located at Manchester Central and is well served by public transport.

How to get there

Check out our travel page here. To reduce your carbon footprint we would strongly recommend travelling by public transport where possible.

Parking

To book your parking space at Manchester Central, please follow these steps:

  1. Download the ParkPass NCP app from the Apple Store or Google Play
  2. Register if new to the app or login
  3. Add MCEXHIB14 as the SaverID


Is accommodation included?

Accommodation is not included, however, special accommodation rates have been negotiated at a range of hotels within easy reach of Manchester Central Convention Complex. Visit our accommodation partner’s website to book.

Is there a cloakroom/luggage storage at the venue?

There is a cloakroom in the entrance lobby. The cloakroom will be busy at peak times. If possible, we advise you to leave your luggage at your hotel.

Where can I pre-book my conference sessions? Can I change the sessions I’ve booked onto if I change my mind?

Conference sessions are bookable for in person attendees due to seating capacities. Conference delegates are able to pre-book sessions (subject to availability) during the online booking process. You can change your sessions by logging back into your booking until 26 October. After this date, please enquire about swapping sessions by speaking to the conference room steward onsite. Providing there are spare seats they will be able to accommodate you.  


Online conference ticket holders are not required to pre-book their sessions. 


Can I view all sessions on-demand?

Conference sessions are available to watch live and on-demand for both in-person and online conference delegates.* 

You can access these by visiting the online event platform, which will be shared with you 4-7 days before the event. Exhibition sessions are not being recorded and are available to watch in-person only.


*Subject to speakers’ permission

How do I access the online event platform?

This will be shared with you one week prior to the event taking place. A link will be emailed to the email address you use to register for the event.

Where can I connect with other attendees on social media?

Connect with us on Twitter, LinkedIn and Facebook. Be sure to use the hashtag #cipdACE before, during and after the event to join the conversation.  

I think I have received a scam email, what shall I do?

Exhibitors are being targeted by organisations claiming to be, or work with the CIPD. They offer misleading directory services, accommodation recommendations and show guide services – sometimes they use existing CIPD branding which may appear genuine.

Please be aware and remain vigilant when contacted by these organisations. We recommend not responding to these communications and to circulate examples of scam emails to make the appropriate teams aware of the risk.

The CIPD Annual Conference and Exhibition is not in any way associated with these organisations and does not engage in the sale or trade of any customer lists or charge for show guides/profiles. If you are ever in doubt about a piece of communication received in relation to the CIPD Annual Conference and Exhibition, please don’t hesitate to get in touch with your Account Manager.


 

Certificates of attendance

Please contact cipdevents.tickets@haymarket.com and they will send them out electronically after the event.

Security procedures

As part of the security procedures for this event, bag checks will be conducted as you enter the show. Please ensure that you wear your badge and keep your personal belongings with you at all times.

Contactless event

Please note this is a card payment only event, cash is not accepted. You will need to purchase a conference ticket to attend conference sessions.

Accessibility


How do I access the online event platform?

This will be shared with you one week prior to the event taking place. A link will be emailed to the email address you use to register for the event.

What we are doing to make the event more accessible?

We are committed to making this event accessible to everyone - view our accessibility page to see some examples of what this means in practice.

Is there a quieter space on site?

There is a quiet room onsite located near the main registration area / the Visitor help desk for anyone who needs it, please feel free to come here to regulate and de-escalate. Please be mindful of others while using this space. This is not a meeting space. If you require an area to hold a meeting please use the networking areas.

Do I need to alert staff of any requirements?

During registration, you can volunteer any information about how we can best acommodate you. Anyone with an accessibility requirement will be offered a green lanyard so that stewards may easily identify and offer support. (Please ask staff at registration or the help desk for a green lanyard when you arrive onsite).


What if I can't attend?

The hybrid delivery of our conference content means that anyone who doesn’t want to attend in person, for whatever reason, can view the content wherever they like.

Sustainability


What we are doing to make this event more sustainable?

We are working with the venue and all of our suppliers to reduce the environmental impact and increase the positive social and economic contribution of this event. View our sustainability page to see some of the things we are doing.

Exhibition and sponsorship


What sponsorship and exhibition opportunities are there?

Please contact us on this enquiry form and a member of the team will be in touch. 

I think I have received a scam email, what shall I do?

Exhibitors are being targeted by organisations claiming to be, or work with the CIPD. They offer misleading directory services, accommodation recommendations and show guide services – sometimes they use existing CIPD branding which may appear genuine.

Please be aware and remain vigilant when contacted by these organisations. We recommend not responding to these communications and to circulate examples of scam emails to make the appropriate teams aware of the risk.

The CIPD Annual Conference and Exhibition is not in any way associated with these organisations and does not engage in the sale or trade of any customer lists or charge for show guides/profiles. If you are ever in doubt about a piece of communication received in relation to the CIPD Annual Conference and Exhibition, please don’t hesitate to get in touch with your Account Manager.


 

Booking and cancellation


Can I transfer my place to someone else?

If you have booked a free exhibition ticket, you will need to cancel your registration and your colleague will need to register for their own ticket. If you have paid for a conference ticket, please email cipdevents.tickets@haymarket.com if you need to transfer your place to someone else.

Can I cancel my registration?

Please email cipdevents.tickets@haymarket.com if you need to cancel your registration.

Does it cost to attend?

The exhibition is free. A conference ticket needs to be purchased to attend the conference sessions and will include lunch and refreshments. You can purchase your conference ticket here.

Is it possible to register onsite?

When will I receive confirmation of my booking?

Where can I pre-book sessions? Can I change the sessions I’ve booked onto if I change my mind?

Conference sessions are bookable for in person attendees due to seating capacities. Conference delegates are able to pre-book sessions (subject to availability) during the online booking process. You can change your sessions by logging back into your booking until 26 October. After this date, please enquire about swapping sessions by speaking to the conference room steward onsite. Providing there are spare seats they will be able to accommodate you.

Online ticket holders are not required to pre-book their sessions.

When will I receive confirmation of my booking?

You should receive your booking confirmation the same day that you complete your registration. Please save cipd2024@livebuzz.co.uk/cipdevents.tickets@haymarket.com as a safe sender and check your junk mail if you haven’t received it. Please email cipdevents.tickets@haymarket.com if you would like your confirmation email to be resent.

When will I receive my badge and joining instructions?

Your badge and joining instructions will be sent from cipd2024@livebuzz.co.uk/cipdevents.tickets@haymarket.com approximately one week before the event. Please email cipdevents.tickets@haymarket.com if you haven’t received it by this time.

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Still have a question?


if you can't find what you are looking for or would you like to speak to someone directly, please contact the Customer Services team on +44 (0)20 8267 3200 or cipdevents.tickets@haymarket.com.